Privacy Policy

    Last Updated: June 2, 2025

    This Privacy Policy describes how GENDIS ("Company", "we", "our", or "us") collects, uses, and discloses your information when you use our services, including our website, applications, and other services (collectively, the "Services").

    By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

    1. Information We Collect

    1.1 Information You Provide. We collect information that you provide directly to us when you:

    • Create an account or register for our Services
    • Subscribe to our Services
    • Contact our customer support
    • Participate in surveys, promotions, or other activities
    • Post content or submit information through our Services

    This information may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

    1.2 Information We Collect Automatically. When you access or use our Services, we automatically collect certain information, including:

    • Usage Information: We collect information about your interactions with our Services, such as the pages or content you view, your searches, and other actions on our Services.
    • Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
    • Location Information: We may collect information about your precise or approximate location as determined through data such as your IP address or mobile device's GPS.
    • Log Information: We collect log information when you use our Services, including access times, pages viewed, IP address, and the page you visited before navigating to our Services.
    • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services and other websites.

    2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our Services
    • Process transactions and send related information, including confirmations and invoices
    • Send you technical notices, updates, security alerts, and support and administrative messages
    • Respond to your comments, questions, and requests, and provide customer service
    • Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
    • Monitor and analyze trends, usage, and activities in connection with our Services
    • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of the Company and others
    • Personalize and improve the Services and provide content or features that match user profiles or interests
    • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
    • Carry out any other purpose described to you at the time the information was collected

    3. How We Share Your Information

    We may share your information as follows or as otherwise described in this Privacy Policy:

    • Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
    • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
    • Protection of Rights: We may disclose your information to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
    • With Your Consent: We may share your information with your consent or at your direction.
    • Aggregated or De-Identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

    4. Data Retention

    We will retain your information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

    5. Data Security

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

    Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

    6. International Data Transfers

    We are based in [Your Country], and the information we collect is governed by [Your Country] law. If you are accessing our Services from outside [Your Country], please be aware that your information may be transferred to, stored, and processed by us in our facilities and by our service providers in other countries.

    If you are a resident of the European Economic Area (EEA) or United Kingdom, please note that your information may be transferred outside of the EEA or UK, including to countries that may not have data protection laws considered adequate by the European Commission. By providing your personal information, you consent to any transfer and processing in accordance with this Privacy Policy.

    7. Your Rights and Choices

    7.1 Account Information. You may update, correct, or delete your account information at any time by logging into your account or contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

    7.2 Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

    7.3 Promotional Communications. You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

    7.4 Data Subject Rights. Depending on your location, you may have certain rights regarding your personal information, such as:

    • The right to access, update, or delete your information
    • The right to rectification (to correct or update information)
    • The right to object (to processing of your information)
    • The right of restriction (to limit the processing of your information)
    • The right to data portability (to receive a copy of your information)
    • The right to withdraw consent

    To exercise these rights, please contact us using the contact information provided below.

    8. Children's Privacy

    Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

    9. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We will let you know via email and/or a prominent notice on our Services prior to the change becoming effective.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Founder: Omer Attali

    Email: support@gendis.app

    Phone (WhatsApp Only): +972 50-810-2021

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