Terms of Service

    Last Updated: June 2, 2025

    These Terms of Service ("Terms") govern your access to and use of our services, including our website, applications, and other services (collectively, the "Services") provided by GENDIS ("Company", "we", "our", or "us"). Please read these Terms carefully before using our Services.

    By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

    1. Subscription Terms

    1.1 Subscription Period. Access to our Services requires payment of subscription fees as outlined on our pricing page. All subscriptions are paid in advance and are non-refundable.

    1.2 No Free Trials. We do not offer free trials of our Services. Any use of our Services requires payment of the applicable subscription fees.

    1.3 No Refunds. All payments are final and non-refundable. We do not provide refunds for any reason, including but not limited to, partial use of the Services, dissatisfaction with the Services, or termination of your account for any reason.

    1.4 Automatic Renewal. Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew for the same duration at the then-current rate.

    1.5 Chargebacks. Initiating a chargeback against any legitimate charge from our Company constitutes a material breach of these Terms. In the event of a chargeback, we reserve the right to immediately terminate your access to the Services, pursue collection of the disputed amount plus any fees associated with the chargeback, and take legal action to recover damages. By agreeing to these Terms, you acknowledge that a chargeback is not an appropriate method to resolve any dissatisfaction with our Services and agree to raise any billing concerns directly with us before contacting your payment provider.

    2. Account Registration and Security

    2.1 Account Registration. To use certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

    2.2 Account Security. You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

    2.3 Account Ownership. You may not transfer, sell, or assign your account to any other person or entity without our prior written consent.

    3. Acceptable Use

    3.1 Prohibited Activities. You agree not to engage in any of the following prohibited activities:

    • Using the Services for any illegal purpose or in violation of any local, state, national, or international law;
    • Violating or infringing upon the rights of others, including but not limited to their intellectual property, privacy, and publicity rights;
    • Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services;
    • Taking any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure;
    • Uploading invalid data, viruses, worms, or other software agents through the Services;
    • Collecting or harvesting any personally identifiable information from the Services;
    • Using the Services for any commercial solicitation purposes without our prior written consent;
    • Impersonating another person or otherwise misrepresenting your affiliation with a person or entity;
    • Interfering with the proper working of the Services;
    • Bypassing measures we may use to prevent or restrict access to the Services.

    4. Intellectual Property

    4.1 Our Intellectual Property. The Services and their original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

    4.2 User-Generated Content. You retain any intellectual property rights in content that you own and share through our Services. By uploading, posting, or otherwise sharing content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, and display such content in connection with providing and promoting the Services.

    5. Termination

    5.1 Termination by You. You may terminate your account at any time by following the instructions on our website or contacting us. Upon termination, your right to use the Services will immediately cease. However, all provisions of these Terms which by their nature should survive termination shall survive, including but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    5.2 Termination by Us. We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    5.3 Effect of Termination. Upon termination, your right to use the Services will cease immediately. You will not receive any refunds for any unused time on your subscription when your account is terminated, regardless of the reason for termination.

    6. Limitation of Liability

    IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

    IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OUR SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.

    7. Disclaimer

    YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    THE COMPANY MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.

    8. Indemnification

    You agree to defend, indemnify, and hold harmless the Company, its directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, any use of the Services' content other than as expressly authorized in these Terms or your use of any information obtained from the Services.

    9. Governing Law

    These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

    10. Changes to Terms

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notification of any significant changes to these Terms through our website at least 30 days prior to the changes taking effect. What constitutes a significant change will be determined at our sole discretion.

    By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the Services.

    11. Contact Us

    If you have any questions about these Terms, please contact us at support@gendis.app.

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